Customer Relationship Management landing003 Admin 16 Dicembre 2022

ZENCRM CUSTOMER RELATIONSHIP MANAGEMENT Make your sales stronger and more stable with the Cloud CRM solution ZenCRM.

Cloud fee starting from €1,500.00+VAT/year for 5 users. Configuration from € 1,800.00 + VAT.

ZenCRM-landing

1. MARKETING

Manage lead generation and guide prospects towards the purchase decision.

 Inbound marketing
    • Online data collection integrated with CRM
    • Tracking of the online visitors interests
 Outbound marketing
    • Creation of targeted lists
    • Newsletter and direct e-mailing
    • Lead nurturing through marketing automation
    • Mobile marketing
    • Marketing campaign reporting

2. SALES

Attend every single phase of the commercial process up to the sale.

 Customer engagement
    • Appointments diary
    • Visit reports
    • Product samples
Business negotiation
    • Management of economic opportunities
    • Quotation
    • Conversion into contract
    • Business performance dashboards

3. ADMINISTRATION

Keep the administrative phase under control: contracts and billing.

Contracts
    • Automated generation of contractual documentation
    • Active contracts portfolio
    • Management of contract renewals
Invoicing
    • List of invoices to be issued
    • Follow the trend of the turnover
    • Management of receivables and payable invoices
    • Verification of outstanding credits

4. CUSTOMER CARE

Keep the relationship with your customers alive even in the post-sales phase.

 Case Management
    • Gathering of customer needs/reports
    • Classification and handling of requests
    • Case resolution
 Trouble ticketing
    • Assistance on sold products and services 
    • Resolution of highlighted problems
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Select at least one topic of your interest:*

Marketing
Sales
Administration
Customer Care
Integration with Project Management (ZenProject)
Integration with ERP
Commercial information

Pursuant to European Regulation 679/16 (GDPR, General Data Protection Regulation), Interzen informs you that the personal data you provide are used for the sole purpose of processing your request (sending of informative and/or commercial material such as estimates, offers economics, other types of document, or demonstration of the proprietary software platform) and kept for the period of execution of this service plus any legal terms envisaged. Consult Interzen privacy policy.

Consent to data processing for commercial purposes (necessary for the management of the relationship before, during and after the sale of a product/service)*
Consent to data processing for marketing purposes (necessary for sending information, advertising and promotional communications)
Consent to data processing for profiling purposes (necessary to collect interest in a product/service by browsing the websites owned by Interzen Consulting)

 
 
 

Our certifications

Founded in Pescara in 1996, Interzen is an information technology consultancy, focused on Document Management and CRM (Customer Relationship Management). Interzen is aimed at medium and large companies – both nationally and internationally – by proposing its own ZenShare Suite: Document Management and CRM (Customer Relationship Management).

InterzeneQualityCertified

Company: Interzen Consulting S.r.l.
Office: Strada Comunale Piana, 3 – 65129 Pescara
Institutional website: www.interzen.it
Product website:www.zenshare.it
Phone: +39.085.4516447
E-mail: info@interzen.it
Certificated mail: interzen@pec.interzen.it
F.C. and VAT number: IT01446720680
Registry Office: Pescara
R.E.A Number: 96811
Share capital: €100.092,00 (I.V.)
Year of foundation: 1996
SDI intermediary code: PBV3TR8
NSO intermediary code: GTLWJSS6

Cloud Service Provider: Microsoft Azure.
Service tipology: Public Cloud.
CSP Certifications: discover the compliances of Azure.
Localization: West Europe (Netherlands).
Security levels: discover Microsoft Azure.
Archiving: ZRS (zone redundancy).

Back-up and disaster recovery:
Back-up database and documents every 4 hours;
Geographic redundancy: North Europe (Ireland);
7 days data retention;
Optional: Disaster Recovery As A Service.