
ZENCRM CUSTOMER RELATIONSHIP MANAGEMENT Make your sales stronger and more stable with the Cloud CRM solution ZenCRM.
Cloud fee starting from €1,500.00+VAT/year for 5 users. Configuration from € 1,800.00 + VAT.

1. MARKETING
Manage lead generation and guide prospects towards the purchase decision.
✓ Inbound marketing
- Online data collection integrated with CRM
- Tracking of the online visitors interests
✓ Outbound marketing
- Creation of targeted lists
- Newsletter and direct e-mailing
- Lead nurturing through marketing automation
- Mobile marketing
- Marketing campaign reporting
2. SALES
Attend every single phase of the commercial process up to the sale.
✓ Customer engagement
- Appointments diary
- Visit reports
- Product samples
✓ Business negotiation
- Management of economic opportunities
- Quotation
- Conversion into contract
- Business performance dashboards
3. ADMINISTRATION
Keep the administrative phase under control: contracts and billing.
✓ Contracts
- Automated generation of contractual documentation
- Active contracts portfolio
- Management of contract renewals
✓ Invoicing
- List of invoices to be issued
- Follow the trend of the turnover
- Management of receivables and payable invoices
- Verification of outstanding credits
4. CUSTOMER CARE
Keep the relationship with your customers alive even in the post-sales phase.
✓ Case Management
- Gathering of customer needs/reports
- Classification and handling of requests
- Case resolution
✓ Trouble ticketing
- Assistance on sold products and services
- Resolution of highlighted problems
Please contact me
Founded in Pescara in 1996, Interzen is an information technology consultancy, focused on Document Management and CRM (Customer Relationship Management). Interzen is aimed at medium and large companies – both nationally and internationally – by proposing its own ZenShare Suite: Document Management and CRM (Customer Relationship Management).

Company: Interzen Consulting S.r.l.
Office: Strada Comunale Piana, 3 – 65129 Pescara
Institutional website: www.interzen.it
Product website:www.zenshare.it
Phone: +39.085.4516447
E-mail: info@interzen.it
Certificated mail: interzen@pec.interzen.it
F.C. and VAT number: IT01446720680
Registry Office: Pescara
R.E.A Number: 96811
Share capital: €100.092,00 (I.V.)
Year of foundation: 1996
SDI intermediary code: PBV3TR8
NSO intermediary code: GTLWJSS6
Cloud Service Provider: Microsoft Azure.
Service tipology: Public Cloud.
CSP Certifications: discover the compliances of Azure.
Localization: West Europe (Netherlands).
Security levels: discover Microsoft Azure.
Archiving: ZRS (zone redundancy).
Back-up and disaster recovery:
✓ Back-up database and documents every 4 hours;
✓ Geographic redundancy: North Europe (Ireland);
✓ 7 days data retention;
✓ Optional: Disaster Recovery As A Service.