{"id":86431,"date":"2022-08-24T11:15:52","date_gmt":"2022-08-24T09:15:52","guid":{"rendered":"https:\/\/www.zenshare.it\/zencrm-customer-care-area\/"},"modified":"2025-07-08T10:22:48","modified_gmt":"2025-07-08T08:22:48","slug":"zencrm-customer-care-area","status":"publish","type":"page","link":"https:\/\/www.zenshare.it\/en\/zencrm-customer-care-area\/","title":{"rendered":"ZenCRM Customer Care Area"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"86431\" class=\"elementor elementor-86431 elementor-79531\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3034edf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3034edf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ce3361\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"7ce3361\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e46bab5 elementor-widget elementor-widget-litho-heading\" data-id=\"e46bab5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">CUSTOMER CARE AREA\n<\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2868976 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-litho-heading\" data-id=\"2868976\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Get efficient customer care management with customer assistance and support services.<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b14968 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8b14968\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customer Care includes all those services and communication channels capable of satisfying (or even anticipating) customer needs. ZenCRM has specific functions for managing customer assistance and support services (customer care area): the <strong>Case Management<\/strong> module, the <strong>trouble ticketing<\/strong> service for post-sales activities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e49f948\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"e49f948\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-578e307 elementor-widget elementor-widget-image\" data-id=\"578e307\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"460\" src=\"https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/CRM_CustomerCare.jpg\" class=\"attachment-full size-full wp-image-85399\" alt=\"Customer Care Area\" srcset=\"https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/CRM_CustomerCare.jpg 600w, https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/CRM_CustomerCare-300x230.jpg 300w, https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/CRM_CustomerCare-200x153.jpg 200w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28c6340 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28c6340\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca8636c\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"ca8636c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3c2ba2 elementor-widget elementor-widget-litho-heading\" data-id=\"f3c2ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">ZenCRM solutions for customer care activities.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7f72f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7f72f7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a50f711\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"a50f711\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-7d68291 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d68291\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-8f023d5\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"8f023d5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ab9e8a elementor-view-default elementor-widget elementor-widget-litho-feature-box\" data-id=\"5ab9e8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;litho_feature_box_styles&quot;:&quot;icon-text-style-6&quot;,&quot;litho_feature_box_button_background_color_background&quot;:&quot;classic&quot;,&quot;litho_feature_box_button_background_hover_color_background&quot;:&quot;classic&quot;,&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-feature-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box icon-text-style-6\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/Case_Management_img.jpg\" alt=\"Case_Management_img\"  srcset=\"https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/Case_Management_img.jpg 700w, https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/Case_Management_img-216x300.jpg 216w, https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/Case_Management_img-200x278.jpg 200w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t<div class=\"bg-overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hover-action-btn\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"hover-content d-table h-100 w-100\">\n\t\t\t\t\t\t\t\t\t<div class=\"d-table-cell align-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"title\">\n\t\t\t\t\t\t\t\t\t\t\tCase Management\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hover-show-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\"><p>ZenShare's Case Management module allows simple and efficient case management.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.zenshare.it\/en\/zencrm-customer-care-area\/zencrm-case-management\/\" class=\"elementor-button-link elementor-button elementor-size-xl \" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FIND OUT MORE<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon-text-overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6e4406a\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"6e4406a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7ea2bf2\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"7ea2bf2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b5d227 elementor-view-default elementor-widget elementor-widget-litho-feature-box\" data-id=\"1b5d227\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;litho_feature_box_styles&quot;:&quot;icon-text-style-6&quot;,&quot;litho_feature_box_button_background_color_background&quot;:&quot;classic&quot;,&quot;litho_feature_box_button_background_hover_color_background&quot;:&quot;classic&quot;,&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-feature-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-box icon-text-style-6\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/TroubleTicketing_img.jpg\" alt=\"TroubleTicketing_img\"  srcset=\"https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/TroubleTicketing_img.jpg 700w, https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/TroubleTicketing_img-216x300.jpg 216w, https:\/\/www.zenshare.it\/wp-content\/uploads\/2022\/08\/TroubleTicketing_img-200x278.jpg 200w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t<div class=\"bg-overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hover-action-btn\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"hover-content d-table h-100 w-100\">\n\t\t\t\t\t\t\t\t\t<div class=\"d-table-cell align-bottom\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"title\">\n\t\t\t\t\t\t\t\t\t\t\tTrouble Ticketing\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hover-show-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\"><p>Management of requests for support and technical assistance coming via email from customers.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.zenshare.it\/en\/zencrm-customer-care-area\/zencrm-trouble-ticketing\/\" class=\"elementor-button-link elementor-button elementor-size-xl \" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FIND OUT MORE<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon-text-overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d88939f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d88939f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;animation&quot;:&quot;none&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-174995cf\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"174995cf\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10ed26bc elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-litho-heading\" data-id=\"10ed26bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Start your innovation journey with ZenShare!\n\n<\/span><span class=\"litho-secondary-title\">\n\n<\/span><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-76269922\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"76269922\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18ccbc8b elementor-widget__width-initial elementor-align-center elementor-widget-mobile__width-inherit elementor-widget elementor-widget-litho-button\" data-id=\"18ccbc8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"litho-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button-link elementor-button elementor-size-xl \" href=\"https:\/\/www.zenshare.it\/en\/contact-us-for-zenshare\/\" role=\"button\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Button<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CUSTOMER CARE AREA Get efficient customer care management with customer assistance and support services. Customer Care includes all those services and communication channels capable of satisfying (or even anticipating) customer needs. ZenCRM has specific functions for managing customer assistance and support services (customer care area): the Case Management module, the trouble ticketing service for post-sales [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-86431","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ZenCRM Customer Care Area - Zenshare<\/title>\n<meta name=\"description\" content=\"ZenCRM Area Customer Care is your ally for customer assistance and support services\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zenshare.it\/en\/zencrm-customer-care-area\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ZenCRM Customer Care Area - 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