Interzen Consulting was included in the list of qualified SaaS (Software as a Service) service providers of the Public Administration.
ZenDMS, the document register system, document management and workflow solution that is part of the ZenShare Suite, has become part of Agid’s Cloud Marketplace, the platform that exhibits services and infrastructures qualified by AgID (Agency for Digital Italy).
Within the catalog, each service is accompanied by a technical sheet containing the technical characteristics, the cost model and the service levels declared by the supplier at the time of qualification.
The process was triggered on 7 October 2019 with the submission of the qualification request to the AgID and entailed compliance with specific procedures in implementation of the “Three-year Plan for IT in the Public Administration 2017 – 2019” (Prime Ministerial Decree of 31 May 2017 ) aimed at ascertaining the possession of the necessary and mandatory requirements for the provision of services to the Public Administration:
the availability of adequate technical support for the customer
the transparency and availability of detailed and updated information on the provision of the service and the export of data
the availability of monitoring tools
a minimum set of mandatory guaranteed service levels
data protection and portability at all stages of supply advancement
interoperability through appropriate APIs
the exportability of one’s data in an interoperable format to another platform, to reduce the risk of the PA’s exclusive dependence on the supplier (lock in)
The goal is to guarantee public administrations the adoption of homogeneous and quality Cloud solutions and services according to the standards set by the AgID as part of the evolution strategy of the PA’s Cloud model.