The Cloud of ZenShare Suite
Reduce costs, save time, eliminate problems: Cloud mode is suitable for all organizations, small, medium or large, who wish to “outsource” the systemic management of the technological infrastructure.
Continuity of the service
The ZenShare Cloud Suite entirely relieves the customer of all the tasks that are managed by those who manage a server-farm for hosting web-based software platforms. In fact, all activities – both ordinary and extraordinary – related to the management of both the software platform and the technological infrastructure on which it operates are entirely delegated to Interzen and the reference Cloud Service Provider, for their respective areas of expertise.
Interzen, as vendor house owning ZenShare Cloud Suite, acts on different sides simultaneously:
Developing and offer to our customers timely upgrades of all features in ZenShare Cloud Suite in order to correct flaws, increase cyber security, enhance overall usability and add brand new functions and modules;
Constantly monitor ZenShare Cloud Suite cyber security to guarantee highest standards;
Constantly monitor operating conditions of the technological infrastructure of Cloud Service Provider where ZenShare Cloud Suite is working in order to check that service level offered to customers constantly responds to standard agreed in the contracts;
Coordinate with the Cloud Service Provider to have ordinary or extra-ordinary activities as a support while managing cyber security and the level of service of ZenShare Cloud Suite.
Scalability
The ZenShare Cloud Suite is able to meet the needs of a wide range of types of businesses, from SMEs to large companies.
During the start-up phase, activation times are very short as the software platform does not require any installation, but simple standardized activities:
Analysis of customer needs, collected through interviews and exchanges of information with company contacts, subsequently elaborated by Interzen consultants and structured in a document shared with the customer in order to dissect the customer’s needs in its entirety;
Configuration of the ZenShare Cloud Suite so that, consistent with the analysis document shared and approved by the customer, it can fully respond to the management of data, documents and business processes;
Training for end users of the ZenShare Cloud Suite, through remote / live sessions in which to train users on the use of the software platform for the execution of the business processes shared with the customer in the preliminary analysis document.
Following its adoption in the company, the ZenShare Cloud Suite offers the customer extreme flexibility where there is a change in business needs:
As for the number of users operating on the software platform, the activation and configuration times of new users are very low; just as agile is the online training method through remote sessions (web-conference) to allow new users to be operational in a reasonably short time;
As for the adaptation of the IT resources dedicated to the ZenShare Cloud Suite (modification of the available disk space in the case of Cloud Standard customers, modification of the system resources available in the case of Cloud Premium customers), also in this case the intervention times of Interzen and the changes made by the customer are on average short.
GDPR-compliant
Differentiated management of 3 areas of consent to the processing of personal data (commercial, marketing, profiling)
Notification to the DPO / GDPR manager user of the consents to the processing of personal data in the vicinity of expiry
Web page accessible by the single lead / contact for the autonomous management of their consent to the processing of personal data in the 3 commercial, marketing, profiling areas
Setting up the user with DPO / GDPR manager role, as the only administrator in the ZenShare Cloud Suite of the panel for the settings required by the GDPR
Qualification SaaS for AgID
On October 7 th 2019 Interzen has forwarded the SaaS qualification application for ZenShare Suite to AgID (Agency for Digital Italy) (application no. 54193468931465160003013088341056227).
Therefore it is present in the catalog of qualified SaaS services for the PA of the AgID cloud marketplace under the heading ZenShare Suite and meets the requirements of the AgID Circular no. 3 of 9 April 2018 and the EU Regulation 2016/679 (GDPR).
In addition, Interzen carried out the CSA STAR Self-Assessment with reference to the ZenShare Suite: a self-assessment tool made available by the Cloud Security Alliance (CSA), the world’s leading organization in outlining and increasing knowledge of best practices to secure cloud computing.
Customization
introduce new features in the ZenShare Cloud Suite, consistent with the pre-existing ones and capable of increasing the general service level of the platform;
integrate the ZenShare Cloud Suite with the customer’s IT systems for the mono / bi-directional exchange of data and documents, both in real time and deferred.
Certifications, IT Security and Backup
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1° LEVEL – EXTERNAL PREVENTION SYSTEMS
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| Online vulnerability scan |
Nessus® Essentials: Vulnerability Assessment Solution from Tenable®, Inc. In 2021 Tenable was a Gartner Software Vendor representative of the Vulnerability Assessment.ZAP
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2° LEVEL – I.T. INFRASTRUCTURE OF THE CLOUD SERVICE PROVIDER
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Service Provider
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| Type of cloud service |
Public Cloud
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Cloud service provider certifications
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| Localization of the data centers used | |
| Security levels adopted by the service provider |
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| Service provider data redundancy |
Storage with zone redundancy (Zone Redundancy Storage, ZRS): replicates the data stored in Azure synchronously on three available areas within the primary area (primary region); all information available here.
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3° LEVEL – INTERZEN IT INFRASTRUCTURE
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| Cyber Security of Interzen |
Interzen has validated its data privacy and security management levels of the ZenShare cloud Suite at the STAR Registry (Security, Trust, Assurance, and Risk) of the Cloud Security Alliance. View the Interzen fact sheet on Cloud Security Alliance; |
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Firewall
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Interzen has adopted pfSense®, a firewall recognized as one of the most powerful, secure and reliable.
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Back-up and disaster recovery
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4° LEVEL – SOFTWARE COMPONENTS
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| Operating system |
Antivirus Microsoft Forefront
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| Virtual Server |
The Access to virtual servers takes place via a VPN and using a user profile strictly sized according to monitoring and maintenance needs.
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5° LEVEL – APPLICATION CODE OF THE ZENSHARE SUITE.
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| Authentication system |
It is the system that binds the access password of the single user to the following rules:
Interfacing with external systems. Ability to delegate the management of ZenShare user access through the Single Sign On procedure with other systems:
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IP filtering
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6° LEVEL – DATA AND DOCUMENTS OF THE ZENSHARE SUITE
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| Database and document encryption (optional) |
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HTTPS Protocol
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The HyperText Transfer Protocol Secure (over Secure Socket Layer) is an Internet communication protocol that protects the integrity and confidentiality of the data exchanged between the ZenShare Suite and the hardware (PC, tablet, smartphone) of the user who accesses it. SSL certificate issued by Network Solutions LLC.
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Are you interested in ZenShare Suite?
Contact us and you will receive directly from one of our consultants all the information necessary to choose the solution that best suits your company’s needs.
