The control room of your business performances
With ZenCRM Customer Relationship Management, efficiently manage the relationship between company and customer.
ZenCRM is the integrated Customer Relationship Management solution that is part of the larger suite of ZenShare solutions. A complete tool based on the Lead to Cash by which to manage the entire sales process with a single tool and seamlessly: from lead generation to invoice collection, up to Customer Care.
A set of advanced functionalities for the automation of marketing activities.
Sales Force Automation features for a complete and optimized management of the sales process.
Automatic configuration and quotation (CPQ) features to streamline and centralize quoting.
Features that allows the organization and monitoring of administrative activities.
Features for Case Management and Trouble ticketing: important customer assistance and support services.
Features to protect privacy and constantly increase the overall level of IT security
Maximize the strategic and operational efficiency of ZenProject and ZenCRM with the optional ZenHR module
Thanks to its complete integration into ZenPROJECT and ZenCRM solutions, the ZenHR module allows you to:
- Plan every single task of an order considering absences for holidays or permits by providing reliable dates of completion of the task
- Report with extreme precision the hours actually worked on the orders taking into account any absences from work for holidays or permits. This allows you to accurately measure profitability on a single task
- Monitor productivity, costs and margins of each resource Monitor already scheduled absences and appointments of your colleagues for efficient planning of meetings and meetings
- Easy reporting
- Maximum precision
- Complete cost and variance control
- Meeting planning without surprises
