ZenCRM Customer Relationship Management Admin 13 July 2022

The control room of your business performances


With ZenCRM Customer Relationship Management, efficiently manage the relationship between company and customer.

ZenCRM is the integrated Customer Relationship Management solution that is part of the larger suite of ZenShare solutions. A complete tool based on the Lead to Cash by which to manage the entire sales process with a single tool and seamlessly: from lead generation to invoice collection, up to Customer Care.

Marketing Area Save time and automate your marketing processes.

A set of advanced functionalities for the automation of marketing activities.

Sales Area Improve business performance and increase sales.

Sales Force Automation features for a complete and optimized management of the sales process.

CPQ: Configure Price Quote More precise and accurate quotes and offers.

Automatic configuration and quotation (CPQ) features to streamline and centralize quoting.

Administration Area Streamline and make the administration more efficient.

Features that allows the organization and monitoring of administrative activities.

Customer Care Area Offer a more accurate service and retain your customers.

Features for Case Management and Trouble ticketing: important customer assistance and support services.

Privacy and GDPR Ensure compliant treatment of personal data

Features to protect privacy and constantly increase the overall level of IT security

Maximize the strategic and operational efficiency of ZenProject and ZenCRM with the optional ZenHR module

Thanks to its complete integration into ZenPROJECT and ZenCRM solutions, the ZenHR module allows you to:

  • Plan every single task of an order considering absences for holidays or permits by providing reliable dates of completion of the task
  • Report with extreme precision the hours actually worked on the orders taking into account any absences from work for holidays or permits. This allows you to accurately measure profitability on a single task
  • Monitor productivity, costs and margins of each resource Monitor already scheduled absences and appointments of your colleagues for efficient planning of meetings and meetings
  • Easy reporting
  • Maximum precision
  • Complete cost and variance control
  • Meeting planning without surprises

Optimize your company's Human Resource Management processes with the ZenHR Add-on module

Start your innovation journey with ZenShare!