ZenCRM Customer Care Area Admin 24 August 2022
CUSTOMER CARE AREA

Get efficient management of customer assistance and support services.

Customer Care includes all those services and communication channels capable of satisfying (or even anticipating) customer needs. ZenCRM has specific features for managing customer assistance and support services: theCase Management Module, the service of trouble ticketing for post-sales activities.

ZenCRM solutions for customer care activities.

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Case Management

ZenShare's Case Management module allows simple and efficient case management.

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Trouble Ticketing

Management of requests for support and technical assistance coming via email from customers.

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