Orders
Zen E-Orders, the Cloud platform for managing sales orders received from the PA via NSO and the PEPPOL network

Accelerate the digitization process of your business with the total automation of NSO-Peppol processes.
From receipt to sorting of orders and electronic delivery notes (DN).
Choose the most suitable solution for your business
Zen E-Orders is part of the Zen E-Invoice Services Cloud Services Suite and can be used modularly both in Portal mode and in Gateway mode.
Portal
For a complete management of the process of sending/receiving electronic orders, delivery notes, response notifications and data normalization for inclusion in the management system
Gateway
Integration service via Web Services for ERP producers for receiving and sending electronic orders bypassing the Zen E-Orders portal
Thanks to an advanced function, which provides for integration with the ERP, it is possible to pre-process orders to normalize them, before they are sent to the management system and make them available in the correct format, considerably reducing order processing times and margins of error.
Zen E-Orders, the Interzen Cloud platform for the complete management of the sales order cycle received from the Public Administration through the NSO (Nodo Smistamento Ordini) and the Peppol network


01
ORDER GENERATION
The purchasing body, company or public institution, generates a purchase order. The order is filled out with all the necessary information.

02
TRANSMISSION TO NSO/PEPPOL
Sending the order to the Nodo Smistamento Ordini / PEPPOL network. Here, it is validated, converted into a standardized format and sent to the supplier via secure communication channels and protocols.

03
RECEIPT BY THE SUPPLIER
The supplier receives the order from the NSO / PEPPOL.

04
ORDER PROCESSING
The supplier receives the electronic order, which is already formatted according to NSO / PEPPOL standards. The supplier's system can automatically process the order, entering the data into its business systems to begin the process of preparing and shipping the requested products or services.

05
NOTIFICATION OF RECEIPT
After processing the order, the supplier sends a notification of receipt to the NSO / PEPPOL. This notification certifies that the order has been received and is progressing through the processing cycle.

06
GENERATION OF TRANSPORT DOCUMENTS
The supplier generates the electronic Transport Document (DdT) associated with the order with all the shipment details (e.g. recipient data, expected delivery date).

07
SENDING OF THE DN to the PEPPPOL network
The electronic delivery note is sent to the PEPPOL network, which transmits it to the purchasing body. This document notifies the buyer about the shipment of the products and allows you to track the delivery. The PEPPOL network generates a receipt certifying that the Delivery Note has been correctly delivered to the recipient.
Il Nodo Smistamento Ordini (NSO) verifies the formal correctness of the documents created and subsequently used for invoicing and payment.
Documents arrive, are checked, and routed to customers and suppliers digitally.
An innovative system for validating and transmitting electronic documents certifying the ordering and execution of purchases of goods and services by Public Administrations. The PEPPOL network is the fundamental platform for the exchange of electronic invoice documents with Public Administrations at the European level.
It cuts bureaucracy and reduces the costs of issuing, transmitting and storing electronic documents thanks above all to the use of a common certified format, XML (Extensible Markup Language)which allows the standardization of documents.
An essential tool towards a single European digital market.
Il Nodo Smistamento Ordini (NSO) is “the system for validating and transmitting electronic documents certifying the ordering and execution of purchases of goods and services by public administration,” according to the definition of the Ministry of Economy and Finance (MEF).
The Order Sorting Node electronically manages:
- the exchange of all purchase orders for goods and services of entities of the National Health Service
The NSO also verifies that the submitted documents are correctly formatted and contain all the information necessary for their subsequent use in the invoicing and payment phases.
As of February 1, 2020, all National Health Service entities have been required to send purchase orders for goods, such as pharmaceuticals or medical devices, via the Nodo Smistamento Ordini.
The requirement to place electronic orders via NSO applies to the following entities:
- Public Administration or National Health Service Bodies who purchase goods and/or services;
- Intermediaries, i.e. those who make purchases on behalf of the National Health System
- Suppliersof the entities of the National Health Service
The PEPPOL (Pan-European Public Procurement On-Line) network was founded in 2008 with the aim of facilitating e-procurement processes.
Joining this network allows you to manage all procurement cycle documents (orders, delivery notes, and invoices) using the same format and transport infrastructure between customer and supplier, both domestically and internationally.
The PEPPOL network offers a safe and standardized environment to facilitate the commercialelectronic document exchanges among organizations in Europe, improving efficiency, transparency and access to the public market.
To register for PEPPOL, you must choose a PEPPOL intermediary, an Access Point that will act as a link between the Access Points of other PEPPOL network members with whom you intend to exchange documents.
Any organization operating on the PEPPOL network through a PEPPOL-certified service provider can operate.
An intermediary with the Service Metadata Publisher (SMP) qualification can enable end users to receive business documents.
The PEPPOL-certified SMP provider registers Participants on the PEPPOL network, assigning them a unique PEPPOL ID and associating each with the document types they can receive.
The PEPPOL network is based on the XML (Extensible Markup Language) standard, enabling the standardization of commercial document formats and facilitating the exchange of information between the parties involved.
According to MEF figures, 8.5 million electronic orders were processed in 2022, a 17% increase over 2021, with an average of 33,000 orders per day. Of the orders received and accepted, 91% fell within the transmission scenario and only 9% within the validation scenario, primarily chosen by the Emilia-Romagna region, which has been using the PEPPOL network for several years to exchange all order cycle documents within the Regional Health Service.
Are you a supplier company of the National Health Service?
Zen E-Orders is the Cloud platform for complete automation of the sales order cycle through Nodo Smistamento Ordini (NSO) and PEPPOL networkin total safety
Sen and receiveelectronic ordes and delivery notesto all Peppol intermediaries and towards theNodo Smistamento Ordini of the PA
Exchange documents compliant with national and European standards
- Process automation NSO-Peppol
- Workflow optimization
- Automated management of electronic orders and delivery notes
- Traceability and security
- More efficient processes
- Cloud platform

The application solution of the ZenShare Suite which guarantees to the suppliers of the National Health Service and to other Public Administrations the receipt and sending of documents certifying orders for goods and services and sending of delivery notes(DN) in accordance with the established standards.
Zen E-Orders for acomplete automation of NSO-Peppol processes in complete safety
Zen E-Orders manages the 3 types of electronic orders required by the NSO:
- SIMPLE: the electronic order is sent via NSO by the Public Body
- COMPLETE: reply messages are also managed via NSO
- PRE-AGREED: the supplier sends the order to NSO on the basis of an agreement made
in addition
- ELECTRONIC DELIVERY NOTES with related notifications.
INTERZEN is a certified and accredited partner.
Besides being NSO accredited intermediary,Interzen has the qualification of Access Point provider (AP) and ofService Metadata Publisher (SMP) in the Peppol network. The Zen E-Orders module is natively integrated into the Interzen ZenShare Suite (CRM, DMS and Project Management) and can be integrated with third party systems.
Safety and top performance with AZURE CLOUD MICROSOFT
Electronic orders, Delivery notes (DN)Order acceptance, rejection or change responses, Electronic invoicing
Accredited intermediary NSO and SDI, OpenPeppol Member, qualified ACCESS POINT SMP
Integration with Interzen's ZenShare Suite and possibility of integration with third party systems via Web Services
Ideal for end customers, ERP producers, accounting management.
Choose the most suitable service
to your needs
1) ZEN E-ORDERS STANDARD SERVICE:
Reception and sending of Electronic Orders in the Italian NSO network
Receiving and sending Electronic Orders in the European PEPPOL network
Sending electronic delivery notes (DN)
Digital erchiving of Electronic Orders and electronic delivery notes
2) ZEN E-ORDERS ADVANCED SERVICE:
Includes the features of the STANDARD mode plus:
Activation of the Business Contact Management (BCM) area for the integration of personal data
Functionality of normalization of Electronic Orders and DdT
Integration with management / ERP for master data and orders and DdT received
Integration service via Web Services for ERP producers
It is possible to directly integrate the Interzen Gateway for receiving and sending electronic orders and delivery notes, bypassing the Zen E-Orders application.
