The FIDAS Fund promotes a social welfare model based on solidarity and member protection, placing people and their well-being at the center. Its history began with the goal of offering concrete support to members through social security, healthcare, and welfare benefits, while fostering community cohesion and active member participation. Initially, its activities focused on providing contributions for healthcare expenses and organizing social and recreational initiatives. Over time, the Fund has expanded its offerings to include special agreements and services, cultural and sporting activities, and support tools for members’ families. Today, it represents a point of reference for its members, promoting collaboration, solidarity, and quality of life, and promoting initiatives capable of generating social value and concrete benefits for members and their families.
The need for a Document Registration System
With operational complexity requiring precision and rigor, Fondo FIDAS needed to digitize its document flow management to increase efficiency, regulatory compliance, and internal control.
The traditional management of practices and documentation generated a series of operational critical issues:
- high presence of paper documents or unstructured files;
- difficulty sharing information between offices;
- long times for searching for documents and paperwork;
- need to ensure traceability and security of information flows.
To address these challenges, the FIDAS Fund has embarked on a digitalization process aimed at making administrative and documentation processes more efficient. Digitalizing processes allows paper archives to be replaced with structured IT systems, improving access to information, team collaboration, and regulatory compliance.
ZenShare UP, the efficient and effective solution
The answer was ZenShare UP, the collaborative platform designed to enable digital document management and internal process automation. To meet these needs, the ZenShare UP platform was adopted, designed to support the digitization and automation of organizational and document processes.
The solution allowed us to introduce:
- Centralized document management to archive and organize digital documents throughout their lifecycle.
- Process traceability, with monitoring of activities and request status.
- Controlled access to information, with differentiated profiles and permissions.
Thanks to its cloud-based and modular architecture, the platform also enabled the integration of different operational areas and supported the automation of repetitive processes, improving the organization’s overall efficiency.
The objective set with the adoption of the ZenShare UP document registration system
The project aimed to:
- digitize and centralize document management;
- simplify internal workflows;
- improve the traceability of practices and communications;
- reduce information management and search times;
- ensure greater security and control over data access.
Furthermore, the organization aimed to equip itself with a platform capable of supporting the evolution of processes and the growth of services offered to members over time.
The benefits of the implemented solution
The introduction of the platform has brought numerous operational advantages:
- reduction in processing times, thanks to the digitalization of flows;
- faster access to documents through structured digital archiving;
- improved collaboration between offices, thanks to centralized information sharing;
- complete process traceability, with greater control over activities;
- reducing paper usage and physical storage costs.
The project represented an important step toward a more modern and digital organizational model, capable of effectively supporting the evolution of services offered to members.
ZenShare UP, the secure and compliant Cloud Document Management platform
The ZenShare UP document registration system offers high usability and security. ACN-qualified on the Public Administration Marketplace, it enables cloud storage, sharing, and data protection on Microsoft Azure with 4-hour backups and disaster recovery.
ZenShare UP allows you to store, share, and protect company data over time, ensuring that only authorized users can access it. Traceability of actions performed on documents prevents any unauthorized changes or loss of data and documents. The system, based on Microsoft Azure, guarantees backups every 4 hours and geographic redundancy, ensuring that data is protected even in the event of disaster.
Interzen has obtained authorization from the customer to publish the case history online
