Ibanway Case History Admin 22 November 2022

SECTOR: Technology and IT Services

SOLUTIONS: ZenDMS Protocol Edition

Ibanway Case History


  • Difficulties in the registration of incoming and outgoing documents with ever increasing quantities of paper documents
  • High risk of document loss;
  • Decrease in efficiency levels and high levels of stress among operators.


  • Have an archiving/dematerialisation system for documents and an registration system, in accordance with the law, for the registration of incoming, outgoing and internal correspondence.
  • Quick and intuitive navigation by category and document type.


  • Simplify the registration and management of documents ensuring security and transparency of operations;
  • Zero loss of documents;
  • Increased performance levels and lowered stress levels through the introduction of more efficient work tools for registration, filing, searching and sharing documents.

Implemented solution
The solution capable of ensuring the achievement of the objectives was identified in ZenDMS Document Registration System, the solution of the wider ZenShare Suite focused on Document Management for the management of document registration

Company Areas
General services

Benefits obtained
ZenDMS adoption has resulted in:

  • improvement of business performance thanks to efficient document management;
  • progressive elimination of paper records and rationalization of document flows;
  • more effective and economical management of document flows;
  • greater transparency and security and in carrying out administrative activities.