SECTOR: Coaching, consulting and training services
It was necessary to carry out an urgent reorganization of an outdated and increasingly difficult to manage customer database.
The implementation of ZenCRM, the Customer relationship Management solution of the ZenShare suite, has made it possible to restore efficiency in the management of new leads, newly acquired customers and already loyal customers.
ZenCRM has produced a better organization of the customer database and a marked improvement in marketing activities. The presence of a single archive for all documentation has also improved and facilitated internal procedures.