For over thirty years, Firenze Parcheggi S.p.A., a company owned by the City of Florence, has managed a vast network of paid parking lots, with facilities distributed throughout the city and located near major points of interest. It carefully manages every aspect of parking management, aiming to ensure a reliable, convenient, and trouble-free parking experience.
The network includes more than 6,000 parking spaces, including surface, underground, appurtenant, and interchange parking, located throughout the city, including hospitals, residential areas, trade fair centers, and market areas.
The company’s mission is to contribute to improving urban mobility by offering an efficient service that is attentive to the needs of residents and visitors.
The offering includes a wide range of parking solutions for cars and motorcycles, as well as dedicated spaces for bicycles. The modern and technologically advanced facilities are equipped with state-of-the-art video surveillance systems, a dedicated operations center, and real-time access control.
The company constantly invests in optimizing its services, aiming to ensure high quality standards and an increasingly satisfying parking experience.
The need for a document registration system in the PA services sector
In the Public Administration sector, the adoption of a software for document registration is essential to ensure transparency, traceability, and proper management of document flows. The increasing digitalization of administrative procedures and the requirement for compliance with current regulations require tools capable of ensuring the timely recording of all incoming and outgoing documents, consistent classification, and compliant storage. An effective document registration system not only optimizes internal processes and reduces the margin for error, but also improves operational efficiency and the quality of service provided by Firenze Parcheggi, while strengthening the principles of accountability and proper administrative performance.
ZenShare UP, the safe and reliable solution
The adoption of ZenShare UP has enabled Firenze Parcheggi to effectively address and overcome critical issues related to document management. The platform, developed on Microsoft Azure infrastructure, guarantees high standards of security, reliability, and scalability—features fully suited to organizational needs.
The cloud-native architecture that underpins ZenShare UP ensures an advanced level of data protection, while also offering profiled access and complete traceability of activities performed. Thanks to this technological integration, Firenze Parcheggi has been able to optimize document flow management, increasing efficiency and operational security, in full compliance with the current regulatory framework.
The objective set with the adoption of the ZenShare UP document registration system
Firenze Parcheggi chose to implement ZenShare UP with the goal of establishing an system of document registration fully compliant with current legislation and aligned with the new Guidelines issued by the Agency for Digital Italy (AgID) regarding the management and preservation of electronic documents. Compliance with these provisions is a crucial step in ensuring the legal validity, integrity, authenticity, and retrievability of documents over time. In this context, implementing a compliant solution has enabled the development of document processes consistent with required standards, strengthening administrative transparency and ensuring compliant digital management.
Furthermore, this has helped make internal filing and document management processes more efficient, reducing operating times, costs, and the possibility of errors.
Digitizing documents, combined with their centralized archiving, also allows for quick and easy searches, facilitating information access and sharing. This approach promotes smoother internal communication and more effective collaboration between different departments, improving the organization and quality of administrative processes.
The benefits of the implemented solution
The adoption of ZenShare UP has optimized Firenze Parcheggi’s paperwork management, document organization, and internal and external communications, offering concrete advantages in terms of efficiency, security, and innovation.
Among the main benefits found:
- Adherence to AgID guidelines and the Three-Year Plan for IT in the Public Administration: the solution fully supports ministerial best practices, reducing the risk of fines and ensuring regulatory compliance.
- Regulated and tracked access: Only authorized personnel can view or modify documents, ensuring security, regulatory compliance, and operational transparency.
- Scalability, flexibility, and interoperability: The cloud-native, microservices-based architecture allows you to easily scale resources, integrate ZenShare UP with other enterprise systems, and support hybrid and multi-cloud architectures.
- Agility and continuous innovation: Rapidly releasing new features helps you adapt to market needs and fosters innovation within the organization.
- Reliability and business continuity: thanks to redundancy and disaster recovery systems, the platform guarantees a high level of availability and resilience.
- Internal processes have been streamlined, significantly reducing management times and optimizing operational activities.
- Collaboration and remote work: Supports a collaborative environment, improving productivity and communication between teams, even from different locations.
In short, ZenShare UP not only optimizes the operational efficiency of Firenze Parcheggi, but also creates the conditions for a safer, more innovative organization aligned with the Public Administration’s digital strategies.
ZenShare UP, the secure and compliant Cloud-native document management platform
The ZenShare UP document registration system offers high usability and security. ACN-qualified on the Public Administration Marketplace, it enables cloud storage, sharing, and data protection on Microsoft Azure with 4-hour backups and disaster recovery.
ZenShare UP allows you to store, share, and protect company data over time, ensuring that only authorized users can access it. Traceability of actions performed on documents prevents any unauthorized changes or loss of data and documents. The system, based on Microsoft Azure, guarantees backups every 4 hours and geographic redundancy, ensuring that data is protected even in the event of disaster.
Interzen has obtained authorization from the customer to publish the case history online
