Nuovo Teatro Donizetti Case History

Problem

• difficulty in registering incoming and outgoing documents with ever-increasing quantities of paper documents;
• high risk of loss of documents;
• decrease in efficiency levels and high levels of stress among operators.

Need
The primary requirement, as part of the overall renewal process, was to have a streamlined, legally compliant, intuitive, and quick-to-learn system for document registration and archiving.

Goals

• simplification of document registration operations;
• zeroing of document loss;
• increase in performance levels and lower stress levels through the introduction of a more efficient and modern system.

Solution Implemented
ZenDMS Protocol Edition, ZenShare’s document management solution dedicated to electronic protocol, promptly responded to the needs that emerged, effectively contributing to the achievement of all objectives.

Business areas
General services and secretarial services

Benefits achieved
The adoption of ZenDMS resulted in:

• an increase in efficiency;
• progressive elimination of paper records;
• more effective and economical management of document flows;
• a positive return in terms of image deriving from a modern and innovative approach in the management of bureaucracy.