APT Gorizia Case History
Problem
Chaos in the management and performance of logging operations, in particular of documents received or sent via PEC. Serious inefficiencies due to the difficulty of manually registering documents that did not find an appropriate location in the archive, causing serious difficulties also in the search and retrieval of information. Problems in defining authorized access to certain categories of documents based on the type of user. Inefficiencies and high levels of stress related to the frequent loss of documents.
Need
Management, logging and filing of incoming and outgoing company PECs through a system capable of communicating with the mail client and simultaneously able to allow document / e-mail logging operations in a simple way. Need to merge all paper documents into a digital archive, easy to consult and accessible on the basis of predefined user profiles.
Targets
Rationalize, streamline and simplify the entire process of receiving, registering and archiving incoming and outgoing documents in both digital and paper format. Reduction of the stress level among operators, elimination of the risk of loss of documents.
Solution implemented
ZenDMS Protocol Edition has solved the problems related to document management and document registration. The document management and IT protocol solution of the ZenShare Suite has made it possible to efficiently and automatically manage the registration/protocol, classification, archiving, assignment and sorting of incoming, outgoing and internal correspondence.
Company areas
General services
Benefits obtained
the implementation of ZENDMS has fully satisfied the customer’s needs and solved the problems related to document management and registrring, streamlining the sorting management operations, simplifying and making the registering operations more efficient, eliminating the accidental loss of documents. Filing and digital archiving in accordance with the law has finally generated a rational and orderly classification system, guaranteeing operators easy research and almost immediate retrieval of documents.
