Document Registration System: the key to the efficient and transparent digitalisation of municipal companies. The case Pescara Multiservice
Pescara Multiservice is a Pescara-based company that operates in the field of mobility services in the municipal area such as car parks, car sharing and bike sharing services, road signs, access to traffic restricted zones and maintenance services for parks and green areas, care and cleaning of sports facilities and buildings in the municipality of Pescara.
Need
The company manages a very high volume of documents, emails and certificated mails with long and imprecise processing times, complaining of a high risk of document loss or incorrect data recording and difficulty in searching for documents archived in paper format.
Goals
The objectives of Pescara Multiservice were to obtain a more structured management of document flows that would allow archived documents to be easily searched for, to allow access only to those who had the rights, to trace the flow of each document and reduce processing times and costs. management.
Benefits and results
The adoption of ZenShare UP’s Document Registration System has allowed Pescara Multiservice to improve the overall efficiency of its document, email, and certified email management processes, with the following benefits:
- Structured document management
- Reduced processing times and greater precision in document registrations
- Reduction in management costs (reduction in printing and subsequent scanning of documents)
- Complete control over documents
- Greater ease of search and access to documents history
- User traceability and data security thanks to storage on Cloud Service Providers among the world’s leaders, and user access based on specific authorizations.
ZenShare UP, Interzen's cloud-native platform for complete document workflow automation
Pescara Multiservice chose Interzen’s IT Protocol for its high usability, platform security, and full regulatory compliance, particularly with the new AgID Guidelines and the Three-Year Plan for IT in the Public Administration.
The software is cloud-native with the Microsoft Azure CSP and guarantees backups every 4 hours with geographic system redundancy and disaster recovery. It has also achieved ACN qualification on the marketplace specifically for Public Administration. ZenShare UP’s cloud-native document registration system protects company data, ensuring it is accessible only to authorized users. It also allows for the traceability of actions performed on documents, preventing unauthorized changes or the loss of data and documents.
Interzen has obtained authorization from the customer to publish the case history online
